Waterton Park Hotel

COVID 19 - Keeping our guests and staff safe

KEEPING OUR GUESTS AND STAFF SAFE

At the Waterton Park Hotel you can expect the same warm Yorkshire welcome but with the reassurance that we are going above and beyond to keep you and our teams safe.

As a result of our commitment to ensure peace of mind you will notice some changes. Be rest assured that these changes are to keep us all safe and that you will still receive the same high level of service that we pride ourselves on.

Please ensure that if you or any of your household  are showing any signs or symptoms of Covid19, you do not travel to the Hotel and contact the NHS for advice

From the 8th August guests will be required to wear face masks in all public areas of the Hotel, with the exception of seated dining areas

 

Certification

We have taken the necessary steps to protect and prevent Covid19 in our Hotel

 

Cleanliness

Hand sanitisers are provided at all entry point and high contact areas

Our cleaning processes have been upgraded and thorough sanitation procedures will continue to be carried out by our housekeeping team in all areas of the Hotel.

 

 Social distancing

All guests and staff will be asked to adhere to social distancing guidelines and keep 1 metre + apart

 

Payments

Until further notice and to keep our staff and yourself safe we will only accept card payments. You will be required to pay as you go in our Bar and Restaurant.

 

Check in and Checkout

A key card will be issued on arrival, all of our key cards will have been sanitised thoroughly.

If you need us to help with your luggage please ask reception and they will arrange that for you.

As we are now operating a contactless pay as you go system there will be no invoice for you to settle on departure, simply drop your key in the box provided and let reception know your room has been vacated.

 

Bedrooms

Bedrooms will no longer be serviced daily throughout your stay. If you require anything extra or replacing during your stay, please let Reception know.

All non-essential items have been removed such as magazines, paper, guest info and cushions and throws, to eliminate any cross contamination.

Extra attention will be given to all high touch points and antiviral disinfectant will be used.

During your stay we ask you to use your bathrooms in your room where possible instead of using our public toilets.

 

Room Service

Complimentary room service will be available for all meals and drinks, these will be delivered outside your room.

 

Bars and Restaurants

If you require dinner please book your table in advance

All tables will be socially distanced and sanitised between uses.

Orders will be taken at the table and cutlery and condiments will be brought with your food.

 

Breakfast

Breakfast times will need to be pre booked.

Breakfast will be full table service with a continental and full English breakfast menu available.

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