COVID 19 - Keeping our guests and staff safe
KEEPING OUR GUESTS AND STAFF SAFE
You can expect the same warm Yorkshire welcome on your next visit to The Waterton Park Hotel & Spa, but with a few new measures in place for the safety of you and our team.
Please ensure that if you or anyone of your household are showing any signs or symptoms of COVID19 do not travel to the hotel, cancel your booking and contact the NHS for advice. If any signs or symptoms develop during your stay with us please self -isolate in your bedroom and notify reception and the NHS helpline immediately.
Hand sanitisers are provided in all entry points and high contact areas
It is now mandatory to wear a face mask in all indoor public areas of the hotel, with the exception of seated dining areas. We ask that all guests adhere to social distancing guidelines and keep 1 meter plus apart.
Open from 7.00am to 9.00pm for food – pre booking required
Open from 11.00am to 10.00pm for bar drinks
Charlies Bar will close and need to be vacated at 10.00pm for non residents
Residents can remain in the Bar after 10.00pm to use as a lounge. Any food or drinks required after this time can be ordered via room service and consumed in your room only.
We are running a combined Bar and Restaurant Menu served from Charlies Bar, we may overflow into other dining areas depending on levels of business. Please ring reception to reserve a table 01924 257911
All bedrooms are been cleaned with anti-virus cleaning products prior to your arrival. Non essential items such as throws, cushions and magazines have been removed. Your bedroom will not be serviced during your stay, if you require anything extra or replacing please notify reception
The swimming pool, jacuzzi and gym are open from 7.00am to 9.00pm* for residents and leisure members only – we are not able to accept new members at this time
*Restricted times for children Tuesday, Wednesday and Thursday please ring leisure to clarify
We do not accept cash or cheques, the following cards are accepted: Mastercard, Visa, Visa Debit, Visa Electron, Barclaycard and American Express.
We have taken the necessary steps to protect and prevent Covid19 in our Hotel