Payment Details, Booking Terms & Conditions

Booking Terms & Conditions

A deposit of £1000 is required to secure a date within 2 weeks of holding a provisional booking. The Hotel reserves the right to release any provisional bookings if no contact is made after 2 weeks. A further deposit of £1500.00 is then required 14 months prior to the date, 50% of the remaining balance is due at the “final details” stage 8-10 weeks prior to the event with the final payment and all details paid and confirmed 3 weeks before at the final meeting. The hotel reserves the right to cancel any bookings who do not meet the agreed payment terms.

 

The hotel only accepts the following methods of payment:-

Debit / Credit Card

Cash

BACS Payments (not accepted for the first deposit)

All prices include VAT at the current rate

We do not accept cheques

Cancellation Fees

All deposits paid are non-refundable and non-transferrable

Cancellation 6 months or more before the date = Loss of any deposits paid 

Cancellation 3-6 months before the date = 50% of the total costs chargeable

Cancellation 0-3 months before the date = 100% of the total costs chargeable

The figures will be based on the numbers given at the time of booking. Cancellations must be confirmed in writing to the Hotel. Failure to meet a payment deadline may result in the booking being cancelled.

Important Information

*Timings for the day are crucial for many reasons, if you have a Registrar booked to conduct your ceremony at the Hotel, the ceremony must start on time due to their schedule and commitment to other ceremonies elsewhere on the day.

*We recommend anyone wishing to book accommodation do so as soon as possible – after the date has been confirmed with a deposit and you have received the accommodation email from reservations.

*The Hotel cannot be held responsible for accommodation being fully booked.

*Minimum numbers apply for certain periods.

*All bookings must comprise a reception drink, wine with the meal, drink for the toast, 4/5 course wedding breakfast menu (depending on your choice of Menu A) and an evening buffet/bbq for each adult guest attending the whole day and evening reception. 100% catering is required for all evening buffets/bbq’s. If any product is unavailable, we will endeavour to substitute it with a similar product and notify you of the change,

*All catering and liquor must be provided by the Hotel with the exception of the traditional wedding cake.

*Drones may only be used for the wedding videography/photography with the correct license and insurance held by the pilot. Copies of these documents will be required by the Hotel prior to the wedding day.

*The Hotel does not allow firework displays or Chinese floating lanterns due to the surrounding nature reserve and local residents.

Please note that Walton Hall on the island has no lift access, however the new building does have lift access and full disabled facilities. Please see our access statement.